I recently went to Cleveland and took a tour and received a certificate for free airfare and hotel for two nights with this company . I called made arrangements and they asked me for $99.00 depost, then they asked me for $199.00 (taxes and other fee's),, then they asked me for $150.00 becasue I was flying out of a different airport ($498.00 so far for a free air and hotel). then they asked me if I wanted another night if I took another tour. I agreed. At their resort I took the tour and they asked me for the card I used to make reservations, I gave them my debit card. I took their tour and they said everything was free. Now they are charging me an extra $267.00 because I used a debit card instead of a credit card. This is very crooked. I completed the tour and did not purchase so now they are making me pay for all three nights of the hotel when I should have had two night free from the tour in Cleveland. 128d19d
 Comments (3) |
| 1. Written by Mouth on January 2, 2012 from phoenix, arizona, US Really Berbranon? A buried clause about a $200 charge for using a debit card instead of Visa, and you are blaming the consumer? Either your an employee, or an ***. |
| 2. Written by Blain on December 22, 2011 from herndon, virginia, US I found they have A A+ rating with the BBB, so I filed a complaint with the BBB, ETTS answered by saying that I used a Debit instead of a Credit card so they voided my free hotel stay. They agreed I took the tour and met all other obligations. They refuse to refund me my money. I offered to give them my credit card, but they refused. DO NOT DO BUSINESS WITH THIS COMPANY EVER. They should be forced out of business. |
| 3. Written by Berbranon on November 22, 2011 from orlando, florida, US Sounds like you have a hard time reading and following instructions because if you read the "Certificate" they gave you your would have know about all of thiese charges and requirements before hand. |
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| Comments on Executive Tour & Travel Services Inc. of crooked do not associate with them ever | |
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